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  FREQUENTLY ASKED QUESTIONS  
     
     
 
 
 

Question: I am not a retailer but would like to buy Windham products directly from this web site.

Answer: This web site was created only as a Business To Business tool for Windham, its retailers, suppliers and sales associates.

 
 
 
     
 

Question: I have purchased your product from a retailer and am looking to buy another size or duplicate item.

Answer: We will assist you locating the product in question from either the same retailer where you have purchased this item or another retailer that may be carrying what you are looking for. Please email your inquiries to: Customerservice@wweavers.com

 
 
 
     
 

Question: Where is your warehouse located ?

Answer: All shipping is FOB our warehouse in Ladson, SC.

 
 
 
     
 

Question: Are you EDI Capable?

Answer: Yes. As of April 2008, we trade the following documents in ANSI/X12 (versions 3060, 4010, 4030 and 5010) and in VICS (versions 4010 and 4030):
 
  810 (Invoice)
816 (Organizational Relationship)
820 (Payment Order/Remit. Advice)
824 (Application Advice)
830 (Planning Schedule)
832 (Price/Sales Catalog)
850 (Purchase Order)
852 (POS Data Activity)
855 (PO Acknowledgement)
856 (Advance Ship Notice)
860 (PO Change)
864 (Text Message)
870 (PO Status)
997 (Functional Acknowledgement)

We utilize the UCC 128 Carton Shipping label and the VICS BOL.

We also maintain our UPC Catalog with GXS and QRS.

This information is contantly being updated to meet all current standards. For further information, contact wtc_edi@wweavers.com or contact our executive offices at 203-438-6849.

 
 
 
     
     
  ©2003 by Windham Weavers, a division of Windham Trading Corp. All rights reserved. It is a violation of Federal copyright law to reproduce all or part of this publication or its contents (including, but not limited to, the designs, layout, composition and text), by xerography, facsimile, scanning, electronic download or any other means. The Copyright Act imposes liability of up to $100,000 per infringement.  
     
 
 
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